Suggested Terms & Conditions for Advertising Services (Muqawlat Platform)
1. General Advertising Policy
1. All advertising placements, durations, and rates are subject to availability at the time of booking.
2. Muqawlat reserves the right to refuse or remove any advertisement that violates Qatar’s advertising laws or does not align with the platform’s content standards.
2. Booking & Payment Terms
1. All bookings must be confirmed in writing (email or platform request).
2. Full payment is required before the ad goes live, unless a written credit agreement exists.
3. Long-term discounted rates only apply when payment for the full period is settled in advance.
4. Late payments may result in temporary suspension of the advertisement without refund.
3. Cancellations& Refunds
1. Cancellations made before the campaign start date are refundable with a 20% administrative fee.
2. Once the campaign has started, no refunds are issued for early termination.
3. If Muqawlat fails to deliver the agreed placement due to technical issues, the client will receive either: o A time extension OR o A refund for the undelivered days. 4. Ad Creative Submission
1. All creatives must be submitted 48 hours before the publishing date.
2. The advertiser is fully responsible for ensuring that all provided creative materials comply with applicable laws (e.g., copyrights, trademarks, product claims, privacy). 3. Muqawlat may request modifications if the material violates platform regulations.
5. Design Services & Copyright Ownership
a) If the client provides their own design: •
The client confirms they own all rights to the content (images, logos, text, music, etc.).
• Muqawlat is not liable for any copyright infringement resulting from client-provided designs.b) If Muqawlat designs the content:
• Designs remain the intellectual property of Muqawlat, unless otherwise agreed in writing.
• Client receives a usage license ONLY for the duration of the advertising campaign on Muqawlat’s platform and its associated social media channels.
• If the client wants full ownership (royalty-free, transferable), a buyout fee of QAR 500 per design applies.
6. Royalties & Usage Rights
1. Muqawlat may showcase published ads as part of its portfolio, presentations, and case studies without seeking additional approval.
2. Client grants Muqawlat a non-exclusive, royalty-free license to use the ad materials for platform promotion purposes.
3. Clients may not reuse platform-created content outside Muqawlat social media or website unless a buyout is paid (see Section 5).
7. Performance & Metrics
1. Muqawlat does not guarantee specific traffic numbers, clicks, conversions, or sales results.
2. Basic performance insights (views, reach, impressions) may be provided upon request.
8. Responsibility & Liability
1. Advertisers are solely responsible for accuracy of claims in their ads (pricing, testimonials, certifications, offers, etc.).
2. Muqawlat is not responsible for any losses or damages resulting from the advertiser’s content.
3. Muqawlat’s liability is limited to the total amount paid for the campaign.
9. Compliance With Qatar Laws All advertisements must comply with:
• Qatar Ministry of Commerce & Industry (MOCI) advertising rules
• Cybercrime & Data Protection regulations
• Cultural and community standards in the State of Qatar Ads promoting prohibited or controlled content will be rejected.
10. Modifications to Terms Muqawlat reserves the right to modify these terms at any time. Updated terms will apply to new bookings only.
